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FAST WORLDWIDE SHIPPING VIA DHL

SHIPPING COUNTRIES & TRANSIT TIMES

CountryCourierEstimated Delivery Time

Australia

Australia parcel up to 2kg

DHL Express £24.99

Royal Mail Tracked £ 14.99

3 days

7 days

AustriaDHL Economy £11.994 days
BelgiumDHL Economy £11.992 days
BulgariaDHL Economy £24.993-4 days
Bulgaria parcel up to 2kgGLS £12.995-7 days
CanadaDHL Express £14.991-2 days
ChinaDHL Express £34.992-3 days
CroatiaDHL Economy £24.993-4 days
Croatia DPD Economy £14.994-6 days
CyprusDPD Economy £24.993-5 days
Czech RepublicDPD Economy £14.993-4 days
Czech Republic parcel up to 2kgGLS £9.994-5 days
DenmarkParcelForce Priority £14.993-4 days
Denmark parcel up to 2kgPostNord £7.995-6 days
EstoniaDHL Economy £22.994-5 days
Faroe IslandsTNT Economy £24.993-4 days
FinlandUPS Economy £14.994-5 days
FranceDPD Economy £12.992 days
GermanyDHL Express £17.992 days
GermanyDHL Economy £7.993-4 days
GreeceParcelForce Priority £19.995 days
Greece parcel up to 2kgGLS £11.995-8 days
Hong KongDHL Express £34.992-3 days
Hong Kong parcel up to 2kgHongKongPost £19.995-7 days
HungaryDHL Economy £19.993 days
Hungary parcel up to 2kgGLS £9.994-5 days
IrelandParcelForce Priority £11.992 days
ItalyDHL Economy £19.992-4 days
Italy parcel up to 2kgPoste Italiane £9.995-7 days
JapanDHL Express £34.992-3 days
Japan parcel up to 2kgJapan Post £14.995-7 days
Kuwait parcel up to 2kgKuwait Post £14.997-10 days
KuwaitDPD Express £29.992-4 days
LatviaDHL Economy £22.994-5 days
Lebanon parcel up to 2kgLiban Post £14.997-10 days
LebanonDPD Economy £29.994-6 days
LuxembourgDHL Economy £7.993-4 days
MalaysiaDHL Express £29.992-3 days
MonacoParcelForce Priority £14.993 days
Montenegro parcel up to 2kgRoyal Mail £17.997+ days
NetherlandsUPS Economy £9.992-3 days

New Zealand

New Zealand parcel up to 2kg

DHL Express £34.99

Royal Mail Tracked & Signed £14.99

3 days

7 days

NorwayDHL Economy £19.994-5 days
Poland

DHL Economy £14.99

5 days
PortugalDHL Economy £14.995-6 days
QatarDHL Express £39.992-3 days
RomaniaDHL Economy £24.994-5 days
Romania parcel up to 2kgGLS £14.995-7 days
Russia parcel up to 2kgRoyal Mail £17.9910-20 days
RussiaParcelForce £34.997-11 days
Saudi ArabiaDHL Express £39.993 days
SingaporeDPD Express £24.993 days
Singapore parcel up to 2kgSingapore Post £14.996-10 days
SlovakiaDHL Economy £9.994-5 days
SloveniaDHL Economy £24.993 days
Slovenia parcel up to 2kgGLS £14.994-5 days
SerbiaParcelForce Priority £34.99

4-6 days

  
Serbia parcel up to 2kgRoyal Mail £17.99

7+ days

  
South KoreaDPD Economy £34.994-6 days
Spain MainlandDHL Economy £12.994-5 days
SwedenDHL Economy £17.993-4 days
SwitzerlandParcelForce Priority £17.993-4 days
TaiwanDPD Economy £34.994-6 days
UkraineDHL Express £34.993 days
United Arab EmiratesDHL Express £24.992-4 days

USA

USA parcel up to 2kg

DHL Express £14.99

USPS £7.99

1-2 days

4-5 days


SECURITY & LIABILITY

For international orders we use a combination of couriers including Royal Mail, UPS, ParcelForce, DPD, TNT, GLS and DHL.

Our couriers ensure that your goods are correctly signed for thus ensuring that your parcel is in safe hands. MorsePoint does not accept liability for any delivery instructions issued to the delivery company by the customer. If you leave instructions requesting a parcel to be left in a location (eg shed, garage, neighbour etc) we cannot accept responsibility if you fail to receive your parcel.

If your order is returned to sender due to multiple unsuccessful delivery attempts, you will be liable to pay the return delivery charges.

Your purchase is insured if your parcel is lost/damaged/stolen whilst in transit and under the care of the couriers. Once the parcel is signed for then it is no longer covered under this agreement and the responsibility of the parcel and its contents falls to the recipient that signed.

To avoid delays to your order, please ensure that your billing address matches the address on your card statement and that the card holder's name is written as it appears on the card. Please ensure that your contact details are filled in accurately so that we can contact you if necessary.

For security reasons, customers may also be subjected to standard fraud prevention checks which could delay your order.

If you have any additional questions surrounding delivery please contact us on +44 (0)15394 43750.


INTERNATIONAL CUSTOMERS

We do not charge VAT on orders delivered outside of the European Union (EU). To see prices without VAT simply add the items to your basket and select the appropriate delivery destination from the drop down menu. Deliveries to BFPO addresses outside the EU are also VAT free.   

MorsePoint is required by law to declare an accurate commercial value (excluding shipping) on all non-UK shipments. We will provide the relevant customs documentation (commercial invoice) on the outside of the parcel for the receiving customs office to view. If in any doubt regarding potential import duties or taxes please contact the relevant local customs office for clarification and further guidance. It may be prudent to undertake this prior to placing your order.   

Value Added Tax (VAT) is a European Union sales tax, also known as IVA in some countries. In the UK it is charged on most goods at a rate of 20%. VAT is currently not charged on purchases of children's clothing. All prices listed online include VAT where applicable, unless the delivery address has been set to a destination outside the EU. The requirement to charge VAT is dictated by the delivery destination. Consequently if the delivery destination is outside the EU then VAT is not due and will automatically be deducted from your order total.


RESTRICTIONS & TAXES

All products are shipped from the United Kingdom and it is important to note that you may have to pay customs duties and taxes on the items you purchase outside of the EU and that these local fees are not included in your MorsePoint invoice.

MorsePoint is unable to predict these charges and we recommend contacting your local importing office. 

If your order is returned to sender due to multiple unsuccessful delivery attempts, you will be liable to pay the return shipping charges.

• Some products getting imported into the USA and Canada may always be charged.
• We do not deliver to PO Box and MPS addresses
• Please note that in some cases to clear parcels through customs we may require an EIN number
• No orders can be marked as gift

Please contact us at customercare@morsepoint.co.uk if you have any worries regarding duties, taxes and fees after speaking to your local tax office.

 


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