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How do I place an order?

Having problems at the checkout?

Can I place an order over the phone?

How do I cancel or make changes to my order?

Can I order an item as gift for someone?

Do you accept gift vouchers online?

How will my order be packed?

My item is missing

When will my discount be applied?

Where can I enter my promotional code?

I have received the incorrect item

You have not replied to my query?

Where can I find size information?

Can I reserve an item to buy later?

Do you sell genuine designer brands?

Can I check to see if an item is available in a store?

Is it safe to order online?

When will my card be charged?

Delivery options

How do I know when my orders been dispatched?

How can I track my parcel?

What If I am not at home or miss my delivery?

What is yours returns policy?

Can I return my item that I purchased in store?

Can I use multiple discount codes?

How much duties and taxes will I have to pay?

Will my personal details be safe?

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